Shipping Policy for MDitems.com

At MDitems.com, we strive to get your items to you as quickly and efficiently as possible. Here's what you need to know about our shipping process:

Order Processing Time

Once you place an order, we typically process it within 1-2 business days before it's handed over to our shipping partners.

Shipping Methods & Costs

We offer a variety of shipping options to meet your needs:

• Standard Shipping: This is our most common shipping method.
• Costing: Shipping costs can vary and will be calculated at checkout. You may find options for:
• Flat Rate Shipping: A fixed cost regardless of order size.
• Shipping by Weight: Costs determined by the total weight of your order.
• Free Shipping: We may offer free shipping on certain promotions or orders above a specific value.

Delivery Timeframes

Because we partner with over five different cargo companies, delivery times can vary. Once your order is shipped, you can generally expect delivery within:

• 1 business day with some carriers.
• 2-3 business days with others.

The estimated delivery timeframe for your specific order will be provided at checkout, based on the shipping method and carrier selected.

Tracking Your Order

Once your order has shipped, you will receive an email notification containing all the necessary tracking information. You can easily track the status of your order:

• Directly on our website: We provide a tracking portal where you can enter your tracking number.
• Via the cargo company's official website: You'll receive the carrier's name and tracking number, allowing you to track your parcel directly on their site.

International Shipping

Yes, MDitems.com ships worldwide! International shipping costs and delivery times will vary depending on the destination country and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Lost or Damaged Packages

In the unfortunate event that your package is lost or arrives damaged, please don't worry. Our cargo partners are responsible for these situations. We have agreements in place with our carriers, and they will either replace your order or provide a full refund for the affected items. Please contact our customer service team immediately if you encounter such an issue, and we will assist you in resolving it.